Privacy Policy - Ikhambo Getaway Planners

1. Introduction

Ikhambo Getaway Planners ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel planning services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and travel preferences provided through our contact forms.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
Newsletter Data: Email addresses provided when subscribing to our newsletter.

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide travel planning services.
Send you newsletters and promotional materials (with your consent).
Improve our website and services based on usage patterns.
Process bookings and manage your travel arrangements.

4. Data Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. In compliance with the Protection of Personal Information Act (POPIA) of South Africa, we ensure that all personal data is processed lawfully, minimally, and securely.

5. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This includes travel partners, accommodation providers, and airline partners involved in fulfilling your bookings.

6. Your Rights

Under POPIA, you have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal data.
Withdraw consent for direct marketing communications.
Lodge a complaint with the Information Regulator.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info.ikhambo@gmail.com or call us at 068 356 3929.